{"id":1347,"date":"2026-07-07T18:05:36","date_gmt":"2026-07-07T18:05:36","guid":{"rendered":"http:\/\/novamartify.us\/?page_id=1347"},"modified":"2026-07-07T18:05:36","modified_gmt":"2026-07-07T18:05:36","slug":"service-policy","status":"publish","type":"page","link":"http:\/\/novamartify.us\/?page_id=1347","title":{"rendered":"Service Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> July 7, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Nova Martify LLC<\/strong>, we are committed to providing professional, high-quality design solutions tailored to the unique needs of each client. This Service Policy outlines how our services are provided and what clients can expect throughout the design process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Our Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nova Martify LLC offers professional design services, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Architectural Design<\/li>\n\n\n\n<li>Interior Design<\/li>\n\n\n\n<li>Landscape Design<\/li>\n\n\n\n<li>Renovation Design<\/li>\n\n\n\n<li>2D Layouts<\/li>\n\n\n\n<li>3D Designs &amp; Visualizations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We specialize exclusively in design, planning, and visualization. We do not provide construction, contracting, engineering certification, or project execution services.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Consultation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every project begins with a consultation to understand your requirements, project goals, style preferences, budget considerations, and timeline.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional consultations requested after the project has commenced may be subject to additional fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Project Requirements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure accurate and efficient service, clients are responsible for providing complete and accurate information, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Property measurements<\/li>\n\n\n\n<li>Existing floor plans (if available)<\/li>\n\n\n\n<li>Site photographs<\/li>\n\n\n\n<li>Design preferences<\/li>\n\n\n\n<li>Functional requirements<\/li>\n\n\n\n<li>Any other information relevant to the project<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nova Martify LLC is not responsible for errors resulting from inaccurate or incomplete information provided by the client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Design Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our typical workflow includes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Initial consultation<\/li>\n\n\n\n<li>Project planning and concept development<\/li>\n\n\n\n<li>Preliminary design presentation<\/li>\n\n\n\n<li>Client feedback and revisions<\/li>\n\n\n\n<li>Final design preparation<\/li>\n\n\n\n<li>Digital delivery of approved files<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Project stages may vary depending on the scope and complexity of the work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Revisions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most projects include a limited number of revisions as specified in the project proposal or agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional revisions, significant design changes, or changes to the original project scope may require additional time and fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Project Timelines<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated completion dates are provided at the start of the project based on the agreed scope of work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery timelines may be affected by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client response times<\/li>\n\n\n\n<li>Additional revision requests<\/li>\n\n\n\n<li>Changes in project scope<\/li>\n\n\n\n<li>Delayed submission of required information<\/li>\n\n\n\n<li>Technical or unforeseen circumstances<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While we strive to meet estimated deadlines, they are not guaranteed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Client Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Clients agree to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide accurate and complete project information.<\/li>\n\n\n\n<li>Review submitted designs promptly.<\/li>\n\n\n\n<li>Communicate requested revisions clearly.<\/li>\n\n\n\n<li>Make payments according to the agreed schedule.<\/li>\n\n\n\n<li>Obtain all required permits and approvals before construction.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Design Approval<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Clients are responsible for reviewing all drawings, layouts, renderings, dimensions, and design documents before implementation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approval of the final design confirms that the client accepts the deliverables as complete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Construction Disclaimer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nova Martify LLC prepares professional design concepts and planning documents only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Construct buildings<\/li>\n\n\n\n<li>Supervise construction<\/li>\n\n\n\n<li>Hire contractors<\/li>\n\n\n\n<li>Supply labor<\/li>\n\n\n\n<li>Supply materials<\/li>\n\n\n\n<li>Guarantee construction results<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Construction should be performed by licensed professionals selected by the client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Communication<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Project communication may take place through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email<\/li>\n\n\n\n<li>Telephone<\/li>\n\n\n\n<li>Virtual meetings<\/li>\n\n\n\n<li>Other mutually agreed communication channels<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Clients should respond within a reasonable timeframe to help avoid unnecessary project delays.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Quality Commitment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to delivering:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creative and functional designs<\/li>\n\n\n\n<li>Professional documentation<\/li>\n\n\n\n<li>Accurate visualizations<\/li>\n\n\n\n<li>Timely communication<\/li>\n\n\n\n<li>Excellent customer service<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Every project is handled with attention to detail and in accordance with industry best practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Service Limitations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our services do not include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Structural engineering calculations<\/li>\n\n\n\n<li>Mechanical, electrical, or plumbing engineering<\/li>\n\n\n\n<li>Permit applications<\/li>\n\n\n\n<li>Legal or regulatory compliance reviews<\/li>\n\n\n\n<li>Construction management<\/li>\n\n\n\n<li>Building inspections<\/li>\n\n\n\n<li>Material purchasing<\/li>\n\n\n\n<li>Contractor selection<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Clients may need to consult licensed professionals for these services where required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nova Martify LLC reserves the right to modify this Service Policy at any time. Updated versions will be posted on our website with a revised Effective Date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continued use of our services after changes are posted constitutes acceptance of the updated policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding this Service Policy or our services, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nova Martify LLC<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">20503 Glademill Ct<br>Cypress, TX 77433<br>United States<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Phone:<\/strong> (945) 206-0032<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:info@novamartify.us\">info@novamartify.us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: July 7, 2026 At Nova Martify LLC, we are committed to providing professional, high-quality design solutions tailored to the unique needs of each client. This Service Policy outlines how our services are provided and what clients can expect throughout the design process. 1. Our Services Nova Martify LLC offers professional design services, including: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1347","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"http:\/\/novamartify.us\/index.php?rest_route=\/wp\/v2\/pages\/1347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/novamartify.us\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/novamartify.us\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/novamartify.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/novamartify.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1347"}],"version-history":[{"count":1,"href":"http:\/\/novamartify.us\/index.php?rest_route=\/wp\/v2\/pages\/1347\/revisions"}],"predecessor-version":[{"id":1348,"href":"http:\/\/novamartify.us\/index.php?rest_route=\/wp\/v2\/pages\/1347\/revisions\/1348"}],"wp:attachment":[{"href":"http:\/\/novamartify.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}