Service Policy

Effective Date: July 7, 2026

At Nova Martify LLC, we are committed to providing professional, high-quality design solutions tailored to the unique needs of each client. This Service Policy outlines how our services are provided and what clients can expect throughout the design process.

1. Our Services

Nova Martify LLC offers professional design services, including:

  • Architectural Design
  • Interior Design
  • Landscape Design
  • Renovation Design
  • 2D Layouts
  • 3D Designs & Visualizations

We specialize exclusively in design, planning, and visualization. We do not provide construction, contracting, engineering certification, or project execution services.

2. Consultation

Every project begins with a consultation to understand your requirements, project goals, style preferences, budget considerations, and timeline.

Additional consultations requested after the project has commenced may be subject to additional fees.

3. Project Requirements

To ensure accurate and efficient service, clients are responsible for providing complete and accurate information, including:

  • Property measurements
  • Existing floor plans (if available)
  • Site photographs
  • Design preferences
  • Functional requirements
  • Any other information relevant to the project

Nova Martify LLC is not responsible for errors resulting from inaccurate or incomplete information provided by the client.

4. Design Process

Our typical workflow includes:

  1. Initial consultation
  2. Project planning and concept development
  3. Preliminary design presentation
  4. Client feedback and revisions
  5. Final design preparation
  6. Digital delivery of approved files

Project stages may vary depending on the scope and complexity of the work.

5. Revisions

Most projects include a limited number of revisions as specified in the project proposal or agreement.

Additional revisions, significant design changes, or changes to the original project scope may require additional time and fees.

6. Project Timelines

Estimated completion dates are provided at the start of the project based on the agreed scope of work.

Delivery timelines may be affected by:

  • Client response times
  • Additional revision requests
  • Changes in project scope
  • Delayed submission of required information
  • Technical or unforeseen circumstances

While we strive to meet estimated deadlines, they are not guaranteed.

7. Client Responsibilities

Clients agree to:

  • Provide accurate and complete project information.
  • Review submitted designs promptly.
  • Communicate requested revisions clearly.
  • Make payments according to the agreed schedule.
  • Obtain all required permits and approvals before construction.

8. Design Approval

Clients are responsible for reviewing all drawings, layouts, renderings, dimensions, and design documents before implementation.

Approval of the final design confirms that the client accepts the deliverables as complete.

9. Construction Disclaimer

Nova Martify LLC prepares professional design concepts and planning documents only.

We do not:

  • Construct buildings
  • Supervise construction
  • Hire contractors
  • Supply labor
  • Supply materials
  • Guarantee construction results

Construction should be performed by licensed professionals selected by the client.

10. Communication

Project communication may take place through:

  • Email
  • Telephone
  • Virtual meetings
  • Other mutually agreed communication channels

Clients should respond within a reasonable timeframe to help avoid unnecessary project delays.

11. Quality Commitment

We are committed to delivering:

  • Creative and functional designs
  • Professional documentation
  • Accurate visualizations
  • Timely communication
  • Excellent customer service

Every project is handled with attention to detail and in accordance with industry best practices.

12. Service Limitations

Our services do not include:

  • Structural engineering calculations
  • Mechanical, electrical, or plumbing engineering
  • Permit applications
  • Legal or regulatory compliance reviews
  • Construction management
  • Building inspections
  • Material purchasing
  • Contractor selection

Clients may need to consult licensed professionals for these services where required.

13. Changes to This Policy

Nova Martify LLC reserves the right to modify this Service Policy at any time. Updated versions will be posted on our website with a revised Effective Date.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions regarding this Service Policy or our services, please contact us:

Nova Martify LLC

20503 Glademill Ct
Cypress, TX 77433
United States

Phone: (945) 206-0032

Email: info@novamartify.us